Archive for December, 2007
Turning Data Into Audiences Podcast
Tim Roberts, co-author of Full House: Turning Data Into Audiences, was recently interviewed by Keith Monaghan of In The Box.
In The Box, the podcast about what’s happening on the other side of the ticket booth window or “in the box”, as they say. Hosted by Keith Monaghan, a self-proclaimed arts geek, business junkie and tech enthusiast who thought it was high time to bring all of those things together. ACCESS THE PODCAST HERE >>
30 December, 2007 at 2:24 pm Tim Roberts ARTS Australia Leave a comment
Find Concert Tickets on eBay Using an Interactive Seating Chart
WIRED
Listening Post
By Eliot Van Buskirk
Interactive online seating maps that indicate precisely where the seats for sale on eBay and other ticket exchanges are located within a given venue.
See a demo of it in action HERE>>
19 December, 2007 at 12:00 pm Tim Roberts ARTS Australia Leave a comment
Everyone wants a share of the spoils
6 December 2008
This year ticket resales in America are expected to top $3 billion and a variety of recent precedents suggest the secondary market is here to stay.
“… a Missouri man ostensibly broke the state’s anti-ticket-touting law by selling two tickets to a Cardinals-Cubs baseball game for $79 above their face value. When confronted he explained that he had not marked up the ticket price: the $79 purchased a “decorative paperclip” to fasten the tickets. He was neither arrested nor fined.“
Ticketmaster “developed a creative legal argument in a bid to shut down resellers it felt were earning unfair profits on tickets Ticketmaster had originally sold. Buyers, the company argued, should not be able to resell tickets because they don’t actually own the tickets in the first place: tickets are merely licences to enter a venue, and licences are not freely transferable. That argument did not prevail, and Ticketmaster now has its own resale subsidiary, TicketExchange.“ This is an interesting argument, the buyer does not own the ticket – well the ‘agent’ most certainly does not own the ticket or the customer one would suggest! MORE DETAILS >>
18 December, 2007 at 5:16 pm Tim Roberts ARTS Australia Leave a comment
Beijing Olympics Ticketing Director – Falls on his sword or just shafted?
By LORETTA CHAO
30 November 2007
“The Beijing Olympics committee has replaced the director of its ticketing operations in the fallout of a fiasco last month, when the Olympics ticketing system crashed after kicking off a critical second phase of sales.“
“Zhu Yan, the new director, declined to say whether his predecessor, Rong Jun, was fired for mishandling the October sale.” So, it appears the ticketing process was mishandled. But wasn’t the Ticketmaster joint venture meant to avoid exactly this sort of outcome? “Our state-of-the-art technologies and ticketing system will help the Beijing Olympic Organizing Committee, as well as other event providers, sell more tickets more effectively …” – Ticketmaster Chairman and CEO, Terry Barnes 27 October 2006
The contradiction in the more recent WSJ report is very interesting in light of this: “The system failure highlighted the need for better ticketing technology in China, which is hosting an increasing number of high-profile events, from next year’s Olympics to mega-pop star concerts and Broadway shows. A number of ticketing companies are working to develop better sales and distribution methods.“ MORE DETAILS >>
6 December, 2007 at 6:55 pm Tim Roberts ARTS Australia 1 comment
TM uses Mobiqa to Impress Virgin Mobile for the V Festivals
30 November 2007
Like many other ticketing software vendors and agencies, TM is now working with Mobiqa.
“We offer our clients the best in ticketing technology.” breathlessly enthused Matt Huxley, Chief Operating Officer Ticketmaster Australia and New Zealand.
Problem is that TM is well behind other software and agencies in offering this functionality in Australia and internationally. Then again, Australia is probably the test market for a latter US roll out for TM. You don’t have to be first when you are a dinosaur, just loudest 
4 December, 2007 at 7:20 pm Tim Roberts ARTS Australia Leave a comment
Spam dispute sorted
28 Novenber 2007
Hormel sells Spam processed meats and sued the software maker Spam Arrest LLC, claiming dilution on the trademarked name
A three-judge panel found that Hormel’s trademark “does not extend to computer software for filtering spam.” MORE DETAILS >>
3 December, 2007 at 12:45 pm Tim Roberts ARTS Australia Leave a comment
