Archive for 12 November, 2008

Ticketmaster Drops its “Convenience” Surcharge

 
Ticketmaster is reported in the Wall Street Journal, experimenting with the sale of concert tickets without the addition of convenience charges. I always found that the most ridiculous conundrum. Whose convenience, isn’t it just a tax of convenience?

Is this a sign that new CEO Azoff is delivering on his vow “to make the ticketing giant more friendly to consumers and artists.“? Alternatively, it is just a ‘cooperative’ sleight of hand that conveniently hides the “convenience” fees inside the ticket price in the innovative brand new concept of “all-in-ticketing”. 

less than two weeks after the company hired as its chief executive Irving Azoff, the veteran music-industry talent manager whose biggest clients, the Eagles, are also the first act to sell tickets without fees.” Sounds more like a marriage of convenience than anything else … MORE INFO >>

12 November, 2008 at 1:07 pm 1 comment


FULL HOUSES – Turning Data into Audiences

Exploring the CRM and audience development potential of ticketing and the customer database.

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