Archive for February, 2010

Live Nation Entertainment to switch ticketing from CTS Eventim to Ticketmaster

The whole interpretation of this can alter based on the substitution of the terms “software” for “service”.

It is very hard to conceive that Ticketmaster’s two decade software is superior to CTS Eventim’s much more recently developed and updated software.

The question is whether LiveNation committed the right amount of skills and resources to implement the CTS Eventim software effectively. It is a common underestimation for long term agency clients.

Read the full article online<<.

27 February, 2010 at 10:48 am Leave a comment

FTC criticizes Ticketmaster concert sale

FTC criticizes Ticketmaster concert sales practice http://ow.ly/19IaS “Buying tickets should not be a game of chance.” – FTC Chairman Jon Leibowitz

The Federal agency has accused Ticketmaster of “deceptive bait-and-switch tactics”.
“Ticketmaster kept the sales proceeds,” the FTC said in a statement, “without a reasonable basis for believing it could fulfill the orders.”

As an example cited by the FTC, the same set of 38 tickets for the Springsteen concert in Washington were sold and resold 1,600 times.

22 February, 2010 at 10:56 am Leave a comment

‘NT Live’ pilot broadcasts live theatre

‘NT Live’ pilot broadcasts live theatre to cinemas confirms centrality of ‘live’ for audience experience for theatre & cinema http://ow.ly/184W2

17 February, 2010 at 11:34 am Leave a comment

Ticketing Professionals Conference photo

Ticketing Professionals Conference photos up now – lots of happy and informed delegates ;-) http://ow.ly/17r7X

15 February, 2010 at 8:26 pm Leave a comment

Does mobile ticketing have a problem if four out of five consumers say they would never buy from a handset?

… 78 per cent of consumers will never make make a purchase on their phone.

Mobile payments may be the next big thing, and fraudsters will certainly be looking to exploit this new channel, but until adoption increases it’s too early to tell exactly where the risk lies for merchants.

READ FULL ARTICLE Here>>

8 February, 2010 at 11:28 pm Leave a comment

I hate people that only call me for free tickets

I hate people that only call me for free tickets … http://ow.ly/14HaZ

7 February, 2010 at 1:57 pm Leave a comment

Clayton’s ‘live’? 60.6% cinema audien

Clayton’s ‘live’? 60.6% cinema audience strongly agree – felt “totally absorbed” in production BUT 38% for live theatre http://ow.ly/13LdA

4 February, 2010 at 10:18 pm Leave a comment

15B tickets delivered to mobile devices

15B tickets delivered to mobile devices worldwide by 2014, just over 2B this year – Mobile Ticketing to Boom says Juniper http://ow.ly/13Im7

4 February, 2010 at 6:32 pm Leave a comment


FULL HOUSES – Turning Data into Audiences

Exploring the CRM and audience development potential of ticketing and the customer database.

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