How about a Google-Based CRM?
20 July, 2011 at 1:22 pm Tim Roberts ARTS Australia Leave a comment
Insightly sounds like it may hold potential as an answer for many organisations customer and client information management needs.
“Insightly is a web based Customer Relationship and Project Management system for small business.“
It allows you to import Google Contacts, link Google Docs, export to Google Calendar and tightly integrates with Gmail. This means you can look up information with a Gmail gadget and track of email messages and it automatically associates and links each message saved with the right contacts and organisations for a complete email history.
Importantly it maintains a comprehensive history of all customer interactions including emails, phone calls, and meetings.
This is worth exploring further and they are an Austalian company!
Entry filed under: CRM, Online, Resources, Social Media. Tags: CRM, Online, Social Media.
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