Who are the Big 3 in the War in the cloud?

17 November, 2011 at 12:04 pm Leave a comment

A quick primer to the main providers of CRM in the cloud and currently battling it out:

1. Microsoft Dynamics CRM

If you are an Outlook shop, Microsoft Dynamics CRM is a no brainer. The application’s core offering is your standard fare CRM feature set, but it is adding social media functionality as fast as it can.

2. Oracle Public Cloud

brings its formidable database and business application bona fides — of which CRM is just one part — to the cloud.

3. Salesforce.com

Just need someone to solve that issue of integrating external ticketing software/service transactions for those stuck in venues with exclsuive ticketing contracts …

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Entry filed under: CRM, Mobile Web, Online, SaaS. Tags: , , , , , .

Do you know of any other successful integrations of CRM with ticketing solutions? Will online tools really turn fans into promoters?

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