Posts filed under ‘SaaS’
A quick primer to the main providers of CRM in the cloud and currently battling it out:
1. Microsoft Dynamics CRM
“If you are an Outlook shop, Microsoft Dynamics CRM is a no brainer. The application’s core offering is your standard fare CRM feature set, but it is adding social media functionality as fast as it can.“
2. Oracle Public Cloud
“brings its formidable database and business application bona fides — of which CRM is just one part — to the cloud.“
Just need someone to solve that issue of integrating external ticketing software/service transactions for those stuck in venues with exclsuive ticketing contracts …
Convio fundraising software has also gone down the path of using Sales Force to add on CRM functionality to their existing offering with the new module Common Ground™.
“Every business already has a CRM system—though the owners may not realize it, or think of it as such, … It could be pen-and-paper-based, or it could be data locked in a spreadsheet or some e-mail folders. Either way, businesses are already tracking customers in some way.“
Some interesting opinions in this piece that smacks a little of advertorial. It also has some short reviews of some affordable CRM solutions.
Crikey asks “is it really “a radical new business model that purports to slash technology costs by up to 80%”?
A good primer on cloud computing that answers questions such as:
- What is cloud computing and why is it called that?
- Can it really cut IT costs by 80%?
- Is there a downside and is it secure?
“It’s not water vapour. All it is is a computer attached to a network. What are you talking about? I mean, what do you think Google runs on? … Water vapour?” Larry Ellison, CEO and co-founder of Oracle Corporation at techpulse360