Who are the Big 3 in the War in the cloud?

17 November, 2011 at 12:04 pm Leave a comment

A quick primer to the main providers of CRM in the cloud and currently battling it out:

1. Microsoft Dynamics CRM

If you are an Outlook shop, Microsoft Dynamics CRM is a no brainer. The application’s core offering is your standard fare CRM feature set, but it is adding social media functionality as fast as it can.

2. Oracle Public Cloud

brings its formidable database and business application bona fides — of which CRM is just one part — to the cloud.

3. Salesforce.com

Just need someone to solve that issue of integrating external ticketing software/service transactions for those stuck in venues with exclsuive ticketing contracts …

Entry filed under: CRM, Mobile Web, Online, SaaS. Tags: , , , , , .

Do you know of any other successful integrations of CRM with ticketing solutions? Will online tools really turn fans into promoters?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed

FULL HOUSES – Turning Data into Audiences

Exploring the CRM and audience development potential of ticketing and the customer database.

Enter your email address to follow FULLHOUSES and receive notifications of new posts by email.

Join 1,085 other followers

Ticketing Professionals Conference



Get every new post delivered to your Inbox.

Join 1,085 other followers

%d bloggers like this: