Posts filed under ‘Paperless’
Yeah alright, the article below is about travel.
Role of travel agencies diminishes as online travel matures
However, it does raise some interesting points that are relevant considerations for entertainment ticketing online.
“…travel agents may well have to find other innovative ways to be of some value to travellers. However, in a country where a culture of full service prevails, the role of agencies is not expected to dissipate any time soon.” The same can not be said of ticket agency outlets with the rapid adoption of online ticketing for entertainment and sport, even with the cheeky charges for to serve yourself and even print the ticket yourself.
“Online bookings can yield up to seven per cent savings and are alluring to price sensitive customers.” It is a shame the same does not apply for entertainment and sport bookings online. Afterall it is ‘self service’.
It is an interesting prespective that online booking reduces costs for merchant and consumer and facilitates”… dynamic pricing, a practice for which the airline industry is notorious … allows consumers to balance their own ticket features and pricing.“
“the days of the plastic credit card are numbered” – Dr Hugh Bradlow, Chief Technology Officer, Telstra.
At an Australian Information Industry Association (AIIA) panel he has suggested that the “mobile phone is rapidly turning into our wallet and our keys with technology like near-field communication,”
This appears in keeping with trends we have been noticing and commenting on as below:
- How your phone becomes your membership ID
- Apple Adds to Future Ticketing Potential of the iPhone
- Mobile Internet is Ramping Up Much Faster than Desktop Internet Did!
It just seems to be a matter of when …
I am not so sure about the discussions regarding cheques, but there is plenty more to watch in the competition between PayPal and Google. Nothing like a bit of competition to spur innovation.
I am intrigued that Google is heading down the device specific path with the Checkout payment system for its Android phones. Surely one thing we have learnt by now is the importance of openess and ubiquity, maybe not, it seems the pursuit of competitive advantage and domination overcomes such logic each time.
Although there is “rumored talks between PayPal and Google to make PayPal a payment option for buying apps on Google’s Android phones. PayPal is the payment system behind Research In Motion Ltd.’s BlackBerry App World and is an option for buying apps on Apple’s iPhone.”
One to watch for the nfp sector – PayPal, a unit of eBay Inc., will add a charitable-donation feature to its app for Apple Inc. iPhones
READ FULL ARTICLE ONLINE In Mobile Payments, It’s PayPal 2, Google 0
Soon after the announcement of the potential of iPhones as tickets comes the announcement from Visa that it is rolling out its variation on admission control. We are heading toward systems one way or another that validate an admission by a unique identifier attached to the source transaction, as opposed to an anonymous paper ticket. The next big step will be the widespread adoption of scanners at the point of entry at venues. Stay tuned for innovation and commodity pricing to accelerate adoption there.
“Visa has already implemented multi-application prepaid cards around the world that enable card use for personal identification, building access, health care and government benefits, medical and school discounts, and money transfer.”
Of relevance here is that the multi-application prepaid cards can be used for admission to ticketed events.
“Visa is launching the card in conjunction with this month’s 2010 Youth Olympic Games held in Singapore. The cards were used for admission to the event’s Aug. 14 opening ceremony, and will also be used for entry to Thursday’s closing ceremonies.”
An important aspect is that the Visa prepaid cards allow funds from different sources (ie different agents, promoters, venues and events are possible) to be used on the same card.
It looks like Visa is looking to innovation to support its business as it finds the marketplace changing rapidly. “Visa says 70 percent of the transactions it handles are now made with debit or prepaid cards.”
READ FULL ARTICLE ONLINE New Visa card can be used for transit, ticketing
Adding weight to a previous posting Apple is patently on the move into ticketing comes the announcement that Apple has hired an expert in NFC or described as “one of the big go-to guys if you’re interested in cell phone payment systems“.
Near-Field Communications (NFC) has been applied to public transport for contact free ticketing amongst other things. Qantas is trialling it at Perth Airport currently. “ NFC uses very short-range radio signals to send data between two system, typically with a flat spiral metal antenna–this is concealed inside those smart train tickets (or member card), since it’s both cheap and flexible.”
The difference is that developing this for iPhones may offer greater functionality and new service levels and services: “In high-tech NFC implementations, the antenna is hooked up to something much more powerful like a smartphone. When the phone is placed on or over an NFC sensor pad, much more complicated data can then be sent between the two systems, with data going to and from the phone.”
“NFC tech has been available for years, but it’s only really taken off in a few markets–like Japan–since the benefits have been pretty much limited to its contact-free nature. But now, with smartphones becoming the norm, the cleverer uses of NFC could mean the tech is about to explode into usefulness …”